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SynapseTel / Architecture

One estate. Connected by design.

Explore each layer. DevSecOps spans the estate; observability and human approval connect operations to action.

Technology names describe supported environments. No vendor partnership or certification is implied.

AI-assisted operations

Observe → Understand → Recommend → Approve → Automate. Enrich incidents, retrieve knowledge and propose remediation with human approval.

Ericsson OSS / ENM

Integrate network elements and multi-vendor NMS. Connect fault, alarm, performance, configuration, inventory and topology management.

OpenShift / Kubernetes

Run applications with Operators, Helm, ingress, persistent storage, policy and observability. Plan upgrades and application onboarding.

VMware virtualization

Design vSphere, vCenter, ESXi and vSAN clusters. Manage capacity, networking, availability, lifecycle and recovery.

Physical infrastructure

Establish compute, storage and network dependencies, resilience requirements and ownership before changing the platforms above.

DevSecOps delivery plane

GitHub → Code → Build → Test → Scan → Package → Deploy → Observe → Improve

Integration and Support Services Portfolio

Layered diagram of SynapseTel Cloud integration and support services: a managed-services intelligence plane above Ericsson OSS and ENM network management, Red Hat OpenShift containers, VMware vSphere virtualization and foundation infrastructure, alongside a CI/CD and DevSecOps pipeline and a five-step business value journey.
Illustrative overview of the platforms we integrate and support. Scope, interfaces and responsibilities are agreed for each engagement.

Engineering across every layer.

Ericsson OSS & ENM

Modernize OSS, integrate network elements and operate service assurance with clear ownership.

VMware Data Center

Design, migrate and optimize the virtualization layer between physical infrastructure and applications.

Kubernetes & OpenShift

Build secure application platforms with GitOps, policy enforcement and dependable upgrades.

DevSecOps

Connect GitHub, delivery pipelines, supply-chain security and auditable environment promotion.

AI Automation

Turn telemetry and knowledge into recommendations, approved workflows and operational assistance.

Full-Stack Applications

Build the portals, dashboards, APIs and business workflows running on your infrastructure.