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Insights
Field notes on running telecom and enterprise infrastructure — written by the engineers who do the work.
September 30, 2026 · 6 min read
A response target says when a qualified engineer starts working your incident. A resolution target says when service is back. Most disappointment with managed services starts with confusing the two, so here is how to read severities, clocks, pauses and exclusions before you sign.
August 6, 2026 · 3 min read
An OSS-RC estate needs its own inventory, dependency assessment and transition plan. ENM planning starts with the installed release, deployment model, node types and software versions. A migration is not assumed to be an in-place upgrade.
Both platforms need workload ownership, identity and RBAC, networking, storage, observability and recovery planning. We define which responsibilities belong to the platform team, application team and infrastructure or cloud provider.
August 6, 2026 · 4 min read
Retain, rehost, replatform, or retire — turning Broadcom's licensing shock into a per-workload plan instead of a panic.
Use deterministic rules for validation, routing and known business conditions. A workflow can be useful without a model, an agent or MCP. Establish the manual baseline and acceptance criteria first.
APIs and MCP can connect tools and data. MCP does not automatically make a workflow secure: authentication, server-side authorization, data handling and audit controls still need implementation and testing. Treat retrieved text and tool output as untrusted input.
Environments diverge from their declared state one hotfix at a time. Argo CD's real job is making that divergence visible before it becomes an outage.
